Trains from Allens West
to Welwyn Garden City
From £69.20
Allens West to Welwyn Garden Cityby train on average takes 3 hrs 42 mins
Allens West to Welwyn Garden City one way only
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Route info - Did you know!
- Trains depart every 25 minutes
- First train leaves Allens West at 06:01
- Last train leaves Allens West at 21:08
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Allens West to Welwyn Garden City train times
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Allens West facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up/Drop Off adjacent to Level Crossing
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
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Ticket gates
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Ramp Platform 2
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Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesEaglescliffe
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Accessible toilets
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Step Free Access
- Category B Station
- Station is unstaffed
However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Step free access from car park to station entrance
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Wheelchairs Available
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Station Message
The lifts are out of order between platforms 1, 2, 3 and 4 and the footbridge at Welwyn Garden City
Welwyn Garden City facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oyster Comments
Oyster cannot be used at this station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting areas are available on all platforms, fully accessible.
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Station Buffet
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Toilets
Platforms
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
ATM located In shopping Centre
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/3fxenReDWKTpyvCBmNuVid/796ea8940a512e1a5400913541d8dc86/2023-09_CI_GN_RRB_WGC_DR.pdf
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CCTV
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Toilets
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Available
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Location
Platforms
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NamePlease visit www.greatnorthernrail.com/lostproperty and use the webform to register a lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is outside the ticket office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
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Ticket Gates
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Impaired Mobility Set Down
There are pick up and drop off points outside the Howard Centre
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Wheelchairs Available
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