Trains from Heaton Chapel
to Shenfield
From £49.50
Heaton Chapel to Shenfieldby train on average takes 3 hrs 30 mins
Heaton Chapel to Shenfield one way only
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Route info - Did you know!
- Trains depart every 18 minutes
- First train leaves Heaton Chapel at 06:15
- Last train leaves Heaton Chapel at 21:15
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Heaton Chapel to Shenfield train times
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Heaton Chapel facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
shelters only
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Bicycle Facilities
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Spaces25
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ShelteredNo
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Cctv
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Location
Platform 1 & 2
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Annotation
5 cycle lockers and 20 cycle stand parking spaces
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:05 to 18:30
Sat 07:00 to 18:30
Sun 09:10 to 16:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Scooter Friendly Station
- Please note there are no tactile pavings at this station
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Shenfield facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Vending machines
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Toilets
The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
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Accessible toilets
Located on Platform 3
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
Located on concourse
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Shops
News agent Passport Photo Booth
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Rail replacement locations
Station Forecourt unless otherwise indicated.
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CCTV
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Toilets
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Available
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Location
The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
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Accessible toilets
Located on Platform 3
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help point available in ticket hall
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 444
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
http://www.ncp.co.ukOpening Times
Mon-Sun 24hCharges
Off-peak: £11.70
Daily: £11.70
Weekly: £47.00
Monthly: £195.00
Three Monthly: £558.00
Annual: £1,952.00
Saturday: £7.00
Sunday: £7.00
Note:£11.00 Weekend fare (from 1000 Friday - 0400 Monday)
£81.90 Flexi ticket
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Car Park 2
Notes
Operator Name: National Car Parks Ltd
Name: Premium Bay
Spaces: 39
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Sat,Sun 24hCharges
Annual: £2,468.00
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Bicycle Facilities
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Spaces112
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
Located on Platform 3
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Step Free Access
This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
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Ticket Gates
Shenfield station has Secure Station Acreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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