News

NORTHERN RAIL SEEKS VIEWS OF CUSTOMERS AT WIDNES STATION

5th February 2008

Northern Rail is inviting customers to ‘Meet the Manager’ at Widnes Station on Wednesday 13 February.

The train operator is planning a makeover for Widnes Station, however, is keen to get comments and views from customers about what they would like to see done.

Jamie Ross, Area Director, Northern Rail said:  “We want to improve the station environment at Widnes, however, it is vital any changes that we make work for our customers.  Therefore we are asking them to tell us what they want to see, whether it is improved signage, new paintwork or better information.

“We’ve done similar work at Rochdale recently and the input from our customers in the planning stages was essential to ensuring the project successfully met their needs.”

Customers are invited to ‘Meet the Manager’ at Widnes Station from 7.30am – 11.30am on Wednesday 13 February.  Anyone unable to attend but who would like to comment can email their views to customer.relations@northernrail.org

- Ends -

Notes to editors

For further information contact the Northern Rail press office on 01904 568652 or 01904 568670. 

Northern Rail is the biggest train operator in Britain, providing 2,500 local and regional train services every day across the north of England, serving a population of nearly 15m. We are now carrying 77 million passengers a year, 20% more than when we started our franchise in December 2004.

Northern Rail is owned by Serco-NedRailways, a joint venture established in 2002 that combines Serco’s world-class service credentials and NedRailways’ unrivalled rail industry expertise. Serco has run the highly successful Docklands Light Railway since 1997 while NedRailways’ parent, NS Dutch Railways, carries over 1.1 million passengers every day in the Netherlands.

In addition to Northern Rail, Serco-NedRailways has the 25-year concession for Merseyrail, which provides urban train services in Merseyside.

Recent Northern honours

Public Transport Operator of the Year - National Transport Awards 2007

Winners – Example of Excellence in Rural Action, Business in the Community Awards 2007

Overall Winners - Community Rail Awards 2007